Published inEverything New Is DangerousOmnichannel, move out of the way!In 2024 a whopping 77% of senior-level life sciences executives “cited a lack of success with their omnichannel engagement strategies” (1)…5d ago5d ago
Published inEverything New Is DangerousNewsletter #05: On MeasurementEveryone seems to agree that measurements are important, and that we haven’t found the magic bullet for measurements yet.Mar 21Mar 21
Published inEverything New Is DangerousDisrupting EfficiencyThere is nothing more wasteful than making more efficient a process that should have never existed in the first place.Mar 191Mar 191
Published inEverything New Is DangerousNewsletter #04: On CuriosityChange has changed. Fifteen years ago it was fun, interesting, playful, a breath of fresh air, a delightful offsite team building session…Mar 14Mar 14
Published inEverything New Is DangerousHow to ask good questions?The biggest misunderstanding when it comes to asking good questions? We think we need to *start* with them. That’s rarely the case. Good…Mar 121Mar 121
Published inEverything New Is DangerousWithout Data there is no Business DesignEvery decision we make is based on the insights, experience and expertise available to us (1), how available, accessible and usable this…Mar 9Mar 9
Published inEverything New Is DangerousNewsletter #3: on Systems ThinkingWhen I discovered Systems Thinking it was as if I discovered a key unlocking many of the doors (problems/opportunities) I’d run into doing…Mar 6Mar 6
Published inEverything New Is DangerousShared understanding and commitmentAny organization can tell its employees what to do, but if they don’t agree they probably won’t (1). Or at least not with the…Feb 26Feb 26
Published inEverything New Is DangerousNewsletter #2: The Customer TransformationBy leading with ‘demand’ instead of ‘not nuts and bolts’ we can turn our transformations from #fail(1) to #fabulous.Feb 25Feb 25
Published inEverything New Is DangerousNewsletter: How we did it?What is the work of a Business Designer, why do we do it and what it the impact?Feb 18Feb 18
